How to Enable Salesforce Multi-Factor Authentication (MFA) Using Salesforce Authenticator

If you haven’t heard, by February 1, 2022, all internal users who log in to your Salesforce products (including partner solutions) through the user interface must use Multi-Factor Authentication.

In a nutshell, this means that all your Salesforce users will be required by February 1, 2022 to use a Multi-Factor Authentication app to login. If you don’t enable this on time, your users will not be able to log into Salesforce.

Plan your Multi-Factor Authentication Release

Want to do your diligence and ensure all your bases are covered? Enter Salesforce Setup, search for “Multi-Factor Authentication Assistant” and view the highly detailed roll-out plan Salesforce has added to your Salesforce org.

Some important things to consider:

  • Who can be in a test group before we release this for all users?
  • Are we using authenticator apps already that are compatible with Salesforce?
  • Who is responsible for educating our users on the change that will happen?

How to Create and Assign The Salesforce Multi-Factor Authentication for User Logins Permission Set

If you do choose to go with the Salesforce Authenticator app, you’ve made a great choice! Here is a 4 minute video that shows you how to create and assign the permission set that enables the Salesforce Authenticator for your org.

Download the Salesforce Authenticator app from Google Play or the App Store.

While Salesforce Authenticator is a great option, Salesforce can also be used with other MFA applications like Google and Microsoft, for example.

Need Help Enabling MFA in Sales Cloud?

At Majente, we help clients of all sizes in many industries with their Salesforce journey every day.

If you need help with enabling MFA in Salesforce, use the form below to create a case to get started.


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